PRIVACY POLICY

1. Data Controller

In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation, hereinafter referred to as the “GDPR”, and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, users are provided with the following information:

Data Controller: Murella Pubs S.L.
Trading name: Temple Bar & Irish Fiddler Tenerife
Tax Identification Number: B72920226
Registered address: Avenida de España, Units 2–4, 38660 Costa Adeje, Santa Cruz de Tenerife, Spain
Email address: tenerifetemplebar@gmail.com
Telephone: +34 922 716 292
Main website: templebartenerife.com
Additional domain: irishfiddlertenerife.com

Murella Pubs S.L. is responsible for processing the personal data collected or processed through the websites listed above.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal data processed through:

  • templebartenerife.com.

  • irishfiddlertenerife.com.

  • Communications sent to the venue by email.

  • Telephone calls made to the venue.

  • Interactions with the venue’s official social media profiles.

  • External services, embedded content and analytics tools that may be incorporated into the website.

The website is primarily informative and allows visitors to access information about Temple Bar & Irish Fiddler Tenerife, including its food and drinks, live music, events, sports broadcasts, opening hours, location and contact details.

The venue does not accept reservations through the website.

3. Personal Data We May Process

Depending on how a user interacts with the website or the venue, we may process the following categories of personal data.

3.1. Identification Data

  • First name and surname.

  • Username or identifier used on social media.

3.2. Contact Details

  • Email address.

  • Telephone number.

  • Any information voluntarily included in a communication.

3.3. Information Relating to Enquiries

  • Content of messages sent to us.

  • Requests for information.

  • Enquiries relating to opening hours, events, live music, sports broadcasts, menus, allergens, accessibility or the operation of the venue.

3.4. Technical and Browsing Data

  • IP address.

  • Browser type and version.

  • Operating system.

  • Device type.

  • Browser language.

  • Date and time of access.

  • Pages visited.

  • Referring website.

  • Technical information relating to errors, security and website performance.

  • Identifiers associated with cookies or similar technologies, where consent has been provided.

3.5. Social Media Data

When a user interacts with the venue’s official social media profiles, we may process information that the user has made publicly available on the relevant platform, as well as comments, messages, mentions, reactions and other interactions.

We do not request special categories of personal data, such as information concerning health, political opinions, religious beliefs, sexual orientation, trade union membership, genetic data or biometric data.

Users should avoid including this type of information in their communications.

4. Source of Personal Data

Personal data may be obtained:

  • Directly from the data subject.

  • Through communications sent by email or telephone.

  • Through interactions on social media.

  • Through the user’s browsing activity on the website.

  • Through technology providers offering analytics, security, hosting or website functionality services.

5. Purposes and Legal Bases for Processing

5.1. Responding to Enquiries

Personal data provided by email, telephone or social media will be used to respond to enquiries, requests for information or communications relating to the venue.

Legal basis: Steps taken at the request of the data subject prior to entering into a possible commercial relationship and the legitimate interest of the Data Controller in responding to communications relating to its business activity.

5.2. Providing Information About the Venue

The website allows users to access information regarding:

  • Opening hours.

  • Location and contact details.

  • Food and drinks menus.

  • Live music performances.

  • Special events.

  • Sports broadcasts.

  • Photographs and videos.

  • Official social media profiles.

Simply viewing this information does not require users to provide personal data directly, without prejudice to the technical data required for navigation and website security.

Legal basis: The legitimate interest of the Data Controller in providing information about its activities and services.

5.3. Website Security and Operation

Technical data may be processed in order to:

  • Maintain the proper operation of the website.

  • Detect technical errors.

  • Prevent attacks, unauthorised access, fraud or misuse.

  • Create technical logs.

  • Maintain backups.

  • Ensure the integrity and availability of the website.

Legal basis: The legitimate interest of Murella Pubs S.L. in maintaining the security of its systems, protecting its information and ensuring the proper operation of the website.

5.4. Website Analytics

Where the user has provided consent, analytics tools may be used to obtain statistical information about the use of the website, including:

  • Number of visits.

  • Most frequently viewed pages.

  • Approximate session duration.

  • Devices and browsers used.

  • Approximate geographical location.

  • Interactions carried out on the website.

These tools will not be activated before the user has provided consent, unless they are configured in a manner that does not require consent under applicable law.

Legal basis: The user’s consent.

5.5. Displaying External Content

The website may include content or services supplied by third parties, including:

  • Google Maps.

  • YouTube videos.

  • Instagram, Facebook or TikTok content.

  • Google or Tripadvisor reviews.

  • Translation tools.

  • Calendars, results or information relating to sporting events.

Where these services involve the use of non-essential cookies, the transmission of the user’s IP address or other data to third parties, they will only be activated after the user has provided consent.

Legal basis: The user’s consent.

5.6. Website Translation

The primary language of the website is English. A Spanish version may be provided using automatic translation or artificial intelligence-assisted translation.

Where the translation tool requires a connection to external servers, technical data such as the user’s IP address, selected language, browser or page visited may be transmitted.

Legal basis: The user’s consent where the service involves the use of cookies or non-essential communications with third parties.

5.7. Social Media

Information obtained through social media may be used to:

  • Respond to messages and comments.

  • Answer enquiries.

  • Share information about events, performances and sports broadcasts.

  • Manage mentions and publications.

  • Maintain a relationship with followers and people interested in the venue.

Legal basis: Consent expressed through the user’s voluntary interaction with the social media profile and the legitimate interest of the Data Controller in managing its social media presence.

5.8. Compliance With Legal Obligations

Personal data may be processed where necessary to comply with legal obligations or to respond to requests from public authorities, courts, tribunals or law enforcement agencies.

Legal basis: Compliance with a legal obligation applicable to the Data Controller.

6. Marketing Communications

The website does not currently provide a newsletter subscription service or automated marketing communications.

Murella Pubs S.L. will not use personal data to send advertising by email unless it has a valid legal basis for doing so.

Should a newsletter, promotional service or marketing communications system be introduced in the future, prior consent will be requested where required, and users will be provided with a simple method to unsubscribe.

7. Mandatory Nature of the Data

Users are not required to provide personal data in order to access the general information available on the website.

When a person contacts Murella Pubs S.L., they must provide the minimum information required for their enquiry to be answered.

Users guarantee that the information they provide is true, accurate and up to date and are responsible for notifying the Data Controller of any changes.

8. Data Retention Periods

Personal data will be retained for the following periods.

Enquiries Received by Email or Telephone

Information will be retained for the time required to respond to and follow up the enquiry.

As a general rule, it may be retained for up to twelve months from the date of the last communication, unless it must be retained for longer in order to comply with a legal obligation or respond to a potential claim.

Social Media Communications

Information will be retained for as long as the interaction, message, comment or relationship remains active on the relevant platform, in accordance with the platform’s operation and settings.

Technical Data and Security Logs

Information will be retained for the period necessary to ensure security, investigate incidents and maintain the proper operation of the systems.

Cookie Data

Information collected through cookies will be retained for the periods specified for each cookie in the Cookie Policy.

Information Required for Legal Compliance

Information will be retained for the periods established by applicable law.

When personal data is no longer required, it will be deleted or securely restricted for the periods during which legal liabilities may arise.

9. Recipients of Personal Data

Murella Pubs S.L. does not sell, rent or commercially distribute users’ personal data.

Personal data may be processed by service providers that are necessary for the operation of the website or the business, including:

  • Website hosting providers.

  • Website development and maintenance providers.

  • Email service providers.

  • Backup and cybersecurity services.

  • Website analytics services.

  • Mapping and geolocation services.

  • Video platforms.

  • Social media platforms.

  • Automatic translation services.

  • Providers of review, event or external content widgets.

  • Legal, tax or accounting advisers, where necessary.

Where these providers act as data processors, they must process personal data in accordance with the instructions of Murella Pubs S.L. and under an appropriate data processing agreement.

Personal data may also be disclosed to public administrations, authorities, courts, tribunals or law enforcement agencies where there is a legal obligation or valid request to do so.

10. Third-Party Services

The website may use or link to services owned and operated by third parties.

These services may include the following.

Google Services

The website may use Google services such as Google Maps, YouTube, Google Analytics, Google Search Console and other tools relating to website performance and measurement.

Google Search Console is used to monitor the technical status and indexing of the website and does not, by itself, constitute a service intended to directly track individual visitors.

Google Maps, YouTube and Google Analytics may process technical data and use cookies when loaded or used.

Social Media Platforms

The venue has or may have profiles on:

  • Instagram.

  • Facebook.

  • TikTok.

  • YouTube.

External links to these platforms do not necessarily result in data being transmitted before the user clicks the relevant link.

Where social media posts, videos or feeds are embedded directly into the website, the relevant provider may receive technical information about the visitor. Such content must be blocked until consent is obtained where legally required.

Tripadvisor and Google Reviews

The website may display links, ratings or content relating to Tripadvisor and Google.

Where external widgets are used, data may be transmitted to these platforms. Their activation will be subject to the user’s consent where the service is not technically necessary.

Translation Tools

The Spanish version of the website may initially use an automatic translation service such as GTranslate or another equivalent tool.

Users should also review the terms and privacy policies of each external service provider.

11. International Data Transfers

Some technology providers, particularly social media platforms, analytics providers, mapping services, video services and translation tools, may process data in countries outside the European Economic Area.

Where international data transfers take place, the safeguards recognised under the GDPR must be used, including:

  • Adequacy decisions adopted by the European Commission.

  • Standard Contractual Clauses.

  • Binding Corporate Rules.

  • Other legally recognised transfer mechanisms.

Specific information about transfers carried out by each provider can be found in the provider’s own privacy policy.

12. Rights of Data Subjects

Data subjects may exercise the following rights.

Right of Access

The right to know whether Murella Pubs S.L. is processing their personal data and to obtain information about that processing.

Right to Rectification

The right to request the correction of inaccurate or incomplete personal data.

Right to Erasure

The right to request the deletion of personal data where it is no longer necessary for the purposes for which it was collected or where one of the circumstances established by law applies.

Right to Object

The right to object to the processing of personal data where the processing is based on legitimate interests, taking into account the particular circumstances of the data subject.

Right to Restriction of Processing

The right to request that the processing of personal data be restricted in the circumstances provided for by law.

Right to Data Portability

The right to receive personal data provided to the Data Controller in a structured, commonly used and machine-readable format, where applicable.

Right to Withdraw Consent

The right to withdraw consent at any time.

Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.

Right Not to Be Subject to Automated Decision-Making

The right not to be subject to a decision based solely on automated processing where that decision produces legal effects or similarly significantly affects the data subject.

Murella Pubs S.L. does not currently make this type of decision through the website.

13. How to Exercise Your Rights

Data subjects may exercise their rights by sending a request to:

Email: tenerifetemplebar@gmail.com

Alternatively, requests may be sent by post to:

Murella Pubs S.L.
Avenida de España, Units 2–4
38660 Costa Adeje
Santa Cruz de Tenerife
Spain

The request should include:

  • The data subject’s first name and surname.

  • The right they wish to exercise.

  • Sufficient information to identify the personal data concerned.

  • The preferred method for receiving the response.

Where there are reasonable doubts concerning the identity of the person making the request, additional information may be requested in order to verify their identity.

14. Complaints to the Supervisory Authority

Where a person believes that the processing of their personal data does not comply with applicable data protection law, they may lodge a complaint with the Spanish Data Protection Agency.

Spanish Data Protection Agency — Agencia Española de Protección de Datos

Calle Jorge Juan, 6
28001 Madrid
Spain

Lodging a complaint does not prevent the data subject from contacting Murella Pubs S.L. beforehand in an attempt to resolve the matter.

15. Children

The website provides general information about a restaurant, entertainment venue, live music and sports broadcasts and is not specifically directed at children.

Personal data belonging to children under the age of fourteen will not knowingly be collected solely on the basis of their consent without the authorisation of their parents or legal guardians.

Children should not send personal information by email or through social media without the authorisation of their parents or legal guardians.

Information relating to alcoholic drinks does not constitute an invitation or encouragement for persons under the legal drinking age to consume alcohol.

16. Information Security

Murella Pubs S.L. will adopt reasonable technical and organisational measures to protect personal data against:

  • Loss.

  • Destruction.

  • Alteration.

  • Unauthorised access.

  • Unlawful disclosure.

  • Fraudulent use.

These measures may include secure certificates, access controls, software updates, backup systems, security systems and internal procedures.

However, no system connected to the Internet can guarantee absolute security.

17. External Links

The website may contain links to external websites, social media platforms or third-party services.

When users click an external link, they leave the domains managed by Murella Pubs S.L. and become subject to the terms, privacy policies and cookie policies of the relevant third party.

Murella Pubs S.L. does not control and is not responsible for the processing of personal data carried out directly by those third parties.

18. Cookies

The website may use first-party and third-party cookies.

Essential technical cookies may be used to enable navigation, store privacy preferences, ensure security and maintain the basic functionality of the website.

Analytics, advertising, personalisation and external content cookies will not be installed until the user has provided consent.

Users will be able to accept, reject or configure cookies through the cookie settings panel available on the website.

Detailed information about the cookies used, their providers, duration and purpose will be available in the Cookie Policy.

19. Changes to This Privacy Policy

Murella Pubs S.L. may amend this Privacy Policy in order to adapt it to:

  • Legislative changes.

  • New guidance issued by data protection authorities.

  • Changes to the operation of the website.

  • The introduction or removal of external services.

  • Changes to the activities carried out through the website.

The current version will always be the version published on the website.

Last updated: 16 July 2026.